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CURRENT OPENINGS!
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- Anaheim, California
- Kansas City, Missouri
- Milan, Italy
Call Center Representative
Responsible for handling a variety of payments, product availability, warranty coverage, etc. service and sales calls in a prompt and courteous manner. Resolves customer questions and problems. Completes and maintains related reports, records, and files. Cross sells products and services and supports all functions within the Call Center. Understand and/or passion for high performance and motorsports preferred.
Assumes responsibility for the effective and professional completion of Call Center Representative functions
Receives customer telephone questions and complaints in a professional manner
Completes research and resolves documentation errors or discrepancies. Forwards more complex problems to Call Center Manager.
Provides general information to customers
Provides basic information on accounts, payments, product availability, warranties, etc.
Makes sales calls as assigned. Provides product descriptions and pricing information as appropriate.
Maintains and projects the Company's professional reputation.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Completes required reports and records accurately and promptly
Assists in verifying accounts, checking product availability, and mailing correspondence
Call Center Representative functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures
Good business relations exist with customers. Problems and complaints are promptly and professionally addressed and resolved
Accurate and complete information about products and services is provided to customers
Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisor is informed of activities
Required reports and records are accurate, complete, and timely
The Company's professional reputation is conveyed and maintained
High school graduate or equivalent
General knowledge of automotive products and industry
Basic understanding of account maintenance and payment processes
At least 1 year of experience in a call center
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life Insurance
Flexible spending accounts
Company-matched 401(k) program
VP of Sales
Looking for a polished sales leader and strong communicator that will be accountable for sales, sales strategy, asset deployment, expense management, and profitability of the entire sales channel. You will provide strategic leadership for leading your team to accomplish consistent sales growth and expand the in a profitable manner. Responsibilities include developing and mentoring leaders within the sales organization to expand distribution and sales in road wheels market. Sales team members are located in the East and West Coast as well as in the Midwest. This important leadership role has a strong compensation plan.
Develop, implement and measure company sales programs
Manage strategic customer relationships to drive accelerated growth and expand market share
Manage strategic customer relationships to drive accelerated growth and expand market share
Manage strategic customer relationships to drive accelerated growth and expand market share
Provide leadership for the sales team. You will coach them in the field and in formal training situations
Build the bench. Recruit, interview and hire great talent
Training and mentoring team members
Address complaints and resolve problems
Ensure professional communication with sales team and customers
Collaborate on new product development and support new product sales
Bachelor's degree (B.S. or B. A.) from four-year College or university; or equivalent combination of education and experience
+15 years of sales experience
5-10 years of management experience
5+ years strategic sales leadership experience, preferably within the automotive aftermarket industr
Proven experience planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty. Desirable experience using Saleforce program
Proven experience on online sales B2B and B2C
Ability to communicate professionally in small and large group settings
Skilled with professional presentations, reports, business correspondence, and procedure manuals
Effectively present information to, and respond to questions from groups of managers, customers, and the general public
Advanced education is a plus. Professional training, certifications are a plus. Bilingual skills in English/Spanish is a plus.
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life insurance
Flexible spending account
Company-matched 401(k) program
Director of E-Commerce
As Director of E-Commerce, responsibilities included defining and executing the E-Commerce vision and branding and marketing strategy which is used to help shape the overall brand of the company. You will work with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing products and services.
Works with the Executive Management team to define the corporate e-commerce strategy
Analyzes and assesses the effectiveness of all existing operations and current needs based on new technology and market competition
Works with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing, LLC’s products and services
Develops business plan and annual budget for e-commerce function. Supervises development efforts including content design and update
Acts as a liaison between IS department and outside vendors for development and maintenance of the web site
Oversees the day-to-day e-commerce operations, maintenance, and performance measurement of the company web site (internet and intranet.)
Carries out supervisory responsibilities in accordance with the Weld Racing, LLC’s policies including planning, assigning, and directing work; rewarding and disciplining employees; and addressing complaints and resolving problems.
Business planning and e-commerce strategy development, with a deep knowledge of the latest and more advance platforms and technologies for E-Commerce
E-commerce business models and financial services industry (trends, competitors, distribution channels, customer base, promotion, and products)
Online advertising, Social Media, Web technologies, web programming languages, web page design/layout, and web site performance measurement to drive traffic to the web site and convert that traffic into sales
College degree in computer science or a related field
5 years, prefer 10 years of e-commerce experience proven ability to develop/implement a successful e-commerce strategy in the financial services industry
Experience in a medium size company selling a wide range of products via E-Commerce
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life insurance
Flexible spending accounts
Company-matched 401(k) program
Director of E-Commerce
As Director of E-Commerce, responsibilities included defining and executing the E-Commerce vision and branding and marketing strategy which is used to help shape the overall brand of the company. You will work with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing products and services.
Works with the Executive Management team to define the corporate e-commerce strategy
Analyzes and assesses the effectiveness of all existing operations and current needs based on new technology and market competition
Works with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing, LLC’s products and services
Develops business plan and annual budget for e-commerce function. Supervises development efforts including content design and update
Acts as a liaison between IS department and outside vendors for development and maintenance of the web site
Oversees the day-to-day e-commerce operations, maintenance, and performance measurement of the company web site (internet and intranet.)
Carries out supervisory responsibilities in accordance with the Weld Racing, LLC’s policies including planning, assigning, and directing work; rewarding and disciplining employees; and addressing complaints and resolving problems
Business planning and e-commerce strategy development, with a deep knowledge of the latest and more advance platforms and technologies for E-Commerce
E-commerce business models and financial services industry (trends, competitors, distribution channels, customer base, promotion, and products)
Online advertising, Social Media, Web technologies, web programming languages, web page design/layout, and web site performance measurement to drive traffic to the web site and convert that traffic into sales
College degree in computer science or a related field
Online advertising, Social Media, Web technologies, web programming languages, web page design/layout, and web site performance measurement to drive traffic to the web site and convert that traffic into sales
Experience in a medium size company selling a wide range of products via E-Commerce
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life insurance
Flexible spending accounts
Company-matched 401(k) program
Call Center Representative
Responsible for handling a variety of payments, product availability, warranty coverage, etc. service and sales calls in a prompt and courteous manner. Resolves customer questions and problems. Completes and maintains related reports, records, and files. Cross sells products and services and supports all functions within the Call Center. Understand and/or passion for high performance and motorsports preferred.
Assumes responsibility for the effective and professional completion of Call Center Representative functions
Receives customer telephone questions and complaints in a professional manner
Completes research and resolves documentation errors or discrepancies. Forwards more complex problems to Call Center Manager.
Provides general information to customers
Provides basic information on accounts, payments, product availability, warranties, etc.
Makes sales calls as assigned. Provides product descriptions and pricing information as appropriate.
Maintains and projects the Company's professional reputation.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Completes required reports and records accurately and promptly
Assists in verifying accounts, checking product availability, and mailing correspondence
Call Center Representative functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures
Good business relations exist with customers. Problems and complaints are promptly and professionally addressed and resolved
Accurate and complete information about products and services is provided to customers
Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisor is informed of activities
Required reports and records are accurate, complete, and timely
The Company's professional reputation is conveyed and maintained
High school graduate or equivalent
General knowledge of automotive products and industry
Basic understanding of account maintenance and payment processes
At least 1 year of experience in a call center
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life Insurance
Flexible spending accounts
Company-matched 401(k) program
Director of E-Commerce
As Director of E-Commerce, responsibilities included defining and executing the E-Commerce vision and branding and marketing strategy which is used to help shape the overall brand of the company. You will work with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing products and services.
Works with the Executive Management team to define the corporate e-commerce strategy
Analyzes and assesses the effectiveness of all existing operations and current needs based on new technology and market competition
Works with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing, LLC’s products and services
Develops business plan and annual budget for e-commerce function. Supervises development efforts including content design and update
Acts as a liaison between IS department and outside vendors for development and maintenance of the web site
Oversees the day-to-day e-commerce operations, maintenance, and performance measurement of the company web site (internet and intranet.)
Carries out supervisory responsibilities in accordance with the Weld Racing, LLC’s policies including planning, assigning, and directing work; rewarding and disciplining employees; and addressing complaints and resolving problems.
Business planning and e-commerce strategy development, with a deep knowledge of the latest and more advance platforms and technologies for E-Commerce
E-commerce business models and financial services industry (trends, competitors, distribution channels, customer base, promotion, and products)
Online advertising, Social Media, Web technologies, web programming languages, web page design/layout, and web site performance measurement to drive traffic to the web site and convert that traffic into sales
College degree in computer science or a related field
5 years, prefer 10 years of e-commerce experience proven ability to develop/implement a successful e-commerce strategy in the financial services industry
Experience in a medium size company selling a wide range of products via E-Commerce
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life insurance
Flexible spending accounts
Company-matched 401(k) program
Unfortunately, there are no job openings for the selected city. However, you are free to send us an open application, together with your CV right below. Thank you!
Unfortunately, there are no job openings for the selected city. However, you are free to send us an open application, together with your CV right below. Thank you!
VP of Sales
Looking for a polished sales leader and strong communicator that will be accountable for sales, sales strategy, asset deployment, expense management, and profitability of the entire sales channel. You will provide strategic leadership for leading your team to accomplish consistent sales growth and expand the in a profitable manner. Responsibilities include developing and mentoring leaders within the sales organization to expand distribution and sales in road wheels market. Sales team members are located in the East and West Coast as well as in the Midwest. This important leadership role has a strong compensation plan.
Develop, implement and measure company sales programs
Manage strategic customer relationships to drive accelerated growth and expand market share
Manage strategic customer relationships to drive accelerated growth and expand market share
Manage strategic customer relationships to drive accelerated growth and expand market share
Provide leadership for the sales team. You will coach them in the field and in formal training situations
Build the bench. Recruit, interview and hire great talent
Training and mentoring team members
Address complaints and resolve problems
Ensure professional communication with sales team and customers
Collaborate on new product development and support new product sales
Bachelor's degree (B.S. or B. A.) from four-year College or university; or equivalent combination of education and experience
+15 years of sales experience
5-10 years of management experience
5+ years strategic sales leadership experience, preferably within the automotive aftermarket industr
Proven experience planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty. Desirable experience using Saleforce program
Proven experience on online sales B2B and B2C
Ability to communicate professionally in small and large group settings
Skilled with professional presentations, reports, business correspondence, and procedure manuals
Effectively present information to, and respond to questions from groups of managers, customers, and the general public
Advanced education is a plus. Professional training, certifications are a plus. Bilingual skills in English/Spanish is a plus.
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life insurance
Flexible spending account
Company-matched 401(k) program
Director of E-Commerce
As Director of E-Commerce, responsibilities included defining and executing the E-Commerce vision and branding and marketing strategy which is used to help shape the overall brand of the company. You will work with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing products and services.
Works with the Executive Management team to define the corporate e-commerce strategy
Analyzes and assesses the effectiveness of all existing operations and current needs based on new technology and market competition
Works with the Business Units to improve, develop and advocate new promotional opportunities for Weld Racing, LLC’s products and services
Develops business plan and annual budget for e-commerce function. Supervises development efforts including content design and update
Acts as a liaison between IS department and outside vendors for development and maintenance of the web site
Oversees the day-to-day e-commerce operations, maintenance, and performance measurement of the company web site (internet and intranet.)
Carries out supervisory responsibilities in accordance with the Weld Racing, LLC’s policies including planning, assigning, and directing work; rewarding and disciplining employees; and addressing complaints and resolving problems
Business planning and e-commerce strategy development, with a deep knowledge of the latest and more advance platforms and technologies for E-Commerce
E-commerce business models and financial services industry (trends, competitors, distribution channels, customer base, promotion, and products)
Online advertising, Social Media, Web technologies, web programming languages, web page design/layout, and web site performance measurement to drive traffic to the web site and convert that traffic into sales
College degree in computer science or a related field
Online advertising, Social Media, Web technologies, web programming languages, web page design/layout, and web site performance measurement to drive traffic to the web site and convert that traffic into sales
Experience in a medium size company selling a wide range of products via E-Commerce
Health
Dental
Vision
Company-paid short-term and long-term disability insurance
Life insurance
Flexible spending accounts
Company-matched 401(k) program
Unfortunately, there are no job openings for the selected city. However, you are free to send us an open application, together with your CV right below. Thank you!